Refund Policy

Effective Date: March 19, 2026

1. Service Subscriptions

For our software product subscriptions (e.g., Kindergarten Management System, Asset Management System), we offer a 14-day money-back guarantee for new customers. If you are not satisfied with the service within the first 14 days of your subscription, you may request a full refund.

2. IT Services and Consulting

Due to the nature of IT services and consulting projects, refunds for work already performed are generally non-refundable. However, we are committed to client satisfaction and will work with you to resolve any issues.

3. Refund Process

To request a refund, please contact our support team at hello@hybrixprosolution.com with your account details and reason for the request.

4. Exceptions

Refunds will not be issued for services that have been terminated due to a breach of our Terms and Conditions.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at hello@hybrixprosolution.com.